INFORMATION FOR CUSTOMERS ABOUT OUR CURRENT OPERATION
We are pleased to have reopened our shops to customers.
Our Dover Street will be open as normal for browsing. Our Fulham Road will be open preferably by appointment, but we will always try to accommodate all visitors.
Open shop during these hours
Open by appointment or by chance
We will continue to offer consultations via Zoom and FaceTime
If you would like to make an appointment with us to discuss a purchase or find out more about an item you are interested in, please email us on firstname.lastname@example.org, stating:
- the topic/item you would like to discuss
- a convenient time within working hours (10am - 6pm GMT, Monday - Friday)
- your preferred mode of contact (in person at our Dover Street or Fulham Road store, Zoom or FaceTime)
We will then get back to you with a confirmed appointment time or alternative contact arrangements.
MAIL ORDER SHIPPING IS OPERATIONAL
Due to Covid 19 affecting couriers, UK next day delivery will only be available for orders placed before midday. Additionally, small delays may occur as couriers adapt to their new routines.
*Please note that there are currently delays on shipping to locations outside of Europe.*
Next day delivery to the USA is currently impacted, and shipments to Canada, Australia and India are also currently experiencing delays of 1-3 days on top of normal delivery times.