INFORMATION FOR CUSTOMERS ABOUT OUR CURRENT OPERATION
Under tier 4, we're not able to open for browsing, but we are still operating click and collect services from our shops, and shipping online orders as normal.
We will continue to offer consultations via Zoom and FaceTime
If you would like to make an appointment with us to discuss a purchase or find out more about an item you are interested in, please email us on firstname.lastname@example.org, stating:
- the topic/item you would like to discuss
- a convenient time within working hours (10am - 6pm GMT, Monday - Friday)
- your preferred mode of contact (in person at our Dover Street or Fulham Road store, Zoom or FaceTime)
We will then get back to you with a confirmed appointment time or alternative contact arrangements.
MAIL ORDER SHIPPING IS OPERATIONAL
Due to Covid 19 affecting couriers, UK next day delivery will only be available for orders placed before midday. Additionally, small delays may occur as couriers adapt to their new routines.
*Please note that there are currently delays on shipping to locations outside of Europe.*
Next day delivery to the USA is currently impacted, and shipments to Canada, Australia and India are also currently experiencing delays of 1-3 days on top of normal delivery times.
Peter Harrington and all our staff thank you for your continued custom in these unprecedented times, we are working hard to make sure you can still safely receive and enjoy the books you order.
If you have any questions regarding an order, please get in touch.
A further reminder that our courier services are able to deliver items to your door right up to Thursday 24th December internationally, so those planning to shop for Christmas gifts with us this year can still do so in confidence.
Last recommended Christmas shipping dates (order by 1pm):
UK: Tuesday 22nd December
USA, Canada & Western Europe: Monday 21st December
Eastern Europe & Russia: Monday 21st December
Middle East, Asia, Central & South America: Thursday 17th December
Australia & New Zealand: Thursday 17th December
*Please note that, while we will do our best to get orders to you in timeframes outlined, the ongoing situation means that some delays might be unavoidable. Please place your order for Christmas as soon as possible, to avoid disappointment*